Frequently Asked Questions

Frequently Asked Questions

Where do you ship to?

We ship all over the world! 

How quickly will my order ship?

Since our candles are produced in small batches, with some made-to-order, give us 3-5 business days to ship your order out. Please see our shipping policy for price and delivery times.

What kind of wax do you use?

We use a proprietary blend of coconut and soy waxes! We wanted to use as many natural ingredients as possible.

Where are you candles made?

Our candles are handmade in Toronto, Canada.

My order came broken. What now?

Oh no! We accept returns within 14 days of delivery. Please read our return and exchange policy for more information.

How do I take care of my candles?

Glad you asked! Check out our candle care instructions.

How long do your candles last?

Depending on how you care for and burn your candles, they can last anywhere from 40-60 hours depending on the size. The approximate times are listed in the product descriptions for each candle!

Do you sell anything else?

Not yet! But we're working on expanding our store's product range to include other home and self-care items. Stay tuned!